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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Kubicki

September 6, 2024

5  out of  5
rating by Steve Kubicki
"Working with Tom and his local State Farm office is such a pleasure. Wendy provides a personalized experience and has always been professional, courteous and been able to help me with my insurance needs. That office truly lives up to the slogan, "Like a good neighbor, State Farm is there.""
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Joseph Komorek

September 4, 2024

5  out of  5
rating by Joseph Komorek
"Wendy is very helpful and always professional. She solves my issues every time I have a problem. She is the only one I deal with at this office"
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JoAnn Rudalf

September 4, 2024

5  out of  5
rating by JoAnn Rudalf
"Wendy Is an asset to State Farm. Wendy expedite all my insurance needs with professionalism and knowledge. I know I can always count on Wendy."
We responded:
"Thank you for your kind words, JoAnn. Wendy and the Team are always here to assist ! "
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Christine Christel

September 3, 2024

5  out of  5
rating by Christine Christel
"Wendy is always very helpful, and kind.She fully listens to what I need and always has the best solution."
We responded:
"Thank you, Christine. We value you and your business!"
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Andy Gil

August 28, 2024

5  out of  5
rating by Andy Gil
"Great service with very knowledgeable personal"
We responded:
"Thank you for trusting us with handling your insurance needs. We appreciate your business!"
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Party Time

August 27, 2024

5  out of  5
rating by Party Time
"Jamie is wonderful anytime I need help or need something she always come through. Outstanding customer service. I will definitely keep my insurance here as long as I can 👏🏾"
We responded:
"Thank you so much for trusting Jamie and our office with your insurance needs. We truly appreciate your kind words!"
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Michele Schifano Pa

August 26, 2024

5  out of  5
rating by Michele Schifano Pa
"I have been a customer for over 20 years. Everyone is super nice. This is my second time with Donna she walked me thru the steps, came outside made sure my new device was working correctly. Both ladies have have worked with are great, the other name is Wendy. If you ever want a great experience please contact this company in Budd Lake Rt 46. Regards Michele Parziale"
We responded:
"Thank you for your glowing review, Michele and thank you for being a valued customer all these years! "
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Jennifer Skinner

August 26, 2024

5  out of  5
rating by Jennifer Skinner
"Jamie was super helpful when requesting info about my homeowners insurance! Thanks again!"
We responded:
"Thank you for your review & entrusting your business with us ! "
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Didier Blanc

August 26, 2024

5  out of  5
rating by Didier Blanc
"Great service by friendly professionals"
We responded:
"Thank you for your kind review. We appreciate & value your business!"
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Kevin Helmick

August 16, 2024

5  out of  5
rating by Kevin Helmick
"Wendy is, and always has been so helpful and a friendly professional. She is the best!"
We responded:
"Thank you for the 5 Star review Kevin ! Much appreciated !"
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Angelique Bracer

August 1, 2024

5  out of  5
rating by Angelique Bracer
"State Farm has always been terrific to me and the agents and the people that work at the offices are wonderful. They make it very easy to apply for new products and to help protect me in my family. I love my agent and his folks."
We responded:
"Thank you for the kind words Angelique and thank you for trusting our agency with your insurance needs. "
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Carl Lang

July 19, 2024

5  out of  5
rating by Carl Lang
"Wendy took care of my problem quickly and very professionally . Was very easy to work with. That's why I have been with them for 31 years. Great company and great people."
We responded:
"Wow, thank you, Carl, for your glowing review & we appreciate you trusting us with your business all these years ! "
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steven montelione

May 20, 2024

5  out of  5
rating by steven montelione
"I have been dealing with Tom’s Team for more than a Decade, Wendy, Jamie, Donna and everyone at this office, They are the Best In Customer Service, Thank You , Steve Montelione"
We responded:
"Thank you for taking the time to write a review Steve. We love hearing from our customers! As always, thank you for your business. "
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Timmy Schenk

December 16, 2023

5  out of  5
rating by Timmy Schenk
"Jamie and her team over at State Farm have helped me and my wife get insurance and all our trucks and cars. We appreciate all your guys help."
We responded:
"Thank you for the kind words, Tim & for giving us the opportunity to service your insurance needs. "
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Chrissy Day

July 12, 2023

5  out of  5
rating by Chrissy Day
"Always a great experience when calling or emailing this office. The front desk staff are really friendly and welcoming. They get everything I ever need to be completed or solved quickly and effortlessly. I would reccomend."
We responded:
"Thank you for taking the time out to let us know how we're doing. You made our day ! "
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Chris O'Donnell

June 26, 2023

1  out of  5
rating by Chris O'Donnell
"Got quoted for a price with NO tracking software on my phone. Month later I receive and email stating that my premium will go up of I don't activate tracking. Replied to mail stating that it was not included or discussed in my premium and not to pull a "bait and switch" scam on me. They ignored my email and increased my premium by 20%!!! I switched to ALLSTATE with better coverage and a lower price! When I called to cancel my policy I was told I would not get a refund on the unused portion of my insurance premium! I had to call the main office and lodge a complaint against this thieving, illegal, attempt to rob me before they would refund the prorated amount of my $!!! AVOID THESE SCAMMERS!"
We responded:
"Thank you for giving Jamie the opportunity to speak with you yesterday to address your comments in your 1star review. And thank you for expressing your gratitude for our prompt phone call to address your concerns in great detail. I hope we demonstrated the dedication we have for our customers and the service we provide. With full transparency, you received an email with an attached personalized, detailed auto quote which you reviewed and subsequently purchased. The Drive Safe & Save discount listed on your quote is a wonderful way to credit good drivers, like yourself, with additional savings. I personally saved $294.56 so far with the Drive Safe & Save discount but I understand it’s a personal preference. Also discussed, the email you used to communicate was not an email for me or my office. Regrettably, we received no email. We take pride in our service & responsiveness and would have been on it right away if we knew. At the time of your review & phone call with Jamie, I’m pleased you received your refund for the unused portion of your insurance premium. My team of seasoned professionals and I are always here should you wish to call or stop by the office. We are always happy to answer any questions you may have and assist you with all your insurance needs both now and in the future. "
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Donna Skumpija

May 22, 2023

5  out of  5
rating by Donna Skumpija
"Love the office It’s very clean and extremely friendly staff and assistant with all of my questions and made me feel comfortable being part of State Farm."
We responded:
"Thank you for your kind review Donna !"
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Sharr Wo

May 22, 2023

5  out of  5
rating by Sharr Wo
"Great experience love working with Donna she so patient and thorough. Can always count on her for fair and accurate results"
We responded:
"Thank you for your review !"
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Bruce Becker

May 22, 2023

5  out of  5
rating by Bruce Becker
"Had the please of working with Donna on my state farm policy she was absolutely amazing and so helpful!"
We responded:
"Thank you for your review !"
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Brandon Pfirman

May 22, 2023

5  out of  5
rating by Brandon Pfirman
"I had the privilege of working with Donna at State Farm, and I can confidently say that her service and expertise were truly exceptional. From the moment I walked into her office, her professionalism and warm demeanor put me at ease. Donna's extensive knowledge of State Farm's products and policies was evident as she patiently guided me through the process, answering all my questions and ensuring I had the right coverage. What sets Donna apart is her genuine dedication to her clients. She went above and beyond to tailor a policy to my specific needs, always prompt and efficient in her communication. Her ability to explain complex insurance terms in a simple manner and her commitment to transparency made the experience seamless. If you're looking for an insurance agent who is knowledgeable, personable, and truly cares about your needs, Donna at State Farm is the perfect choice."
We responded:
"Thank you for your wonderful review and for recognizing Donna. She's very good at what she does ! "
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Brian Kern

September 30, 2022

5  out of  5
rating by Brian Kern
"I can't say enough good things about Wendy, Donna, and anybody I've interacted with at State Farm. They answer the phone promptly and execute extremely quickly on any changes I've needed to my policies. My whole family has been using this group for decades and this level of service has been consistently delivered."
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Lee Ann Kern

August 18, 2022

5  out of  5
rating by Lee Ann Kern
"The entire staff are always available, professional and reassuring anytime I have called. They guide you through and resolve claims personally and quickly. We have used them for all insurance needs and now all three of my adult kids and my older Mom jave chosen them to provide for their insurance needs coverage. I highly recommend their agenda."
We responded:
"Thank you for the 5 star review Lee Ann & thank you & your family for trusting us with your insurance needs !"
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James Clark

June 16, 2021

5  out of  5
rating by James Clark
"Excellent, professional, friendly help from Tom Maisano's staff - thank you!"
We responded:
"Thank you for the 5 star review, James ! And thank you for being a valued customer here in our Budd Lake office. Your review truly made our day !"
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Frank Kulisz

March 16, 2021

5  out of  5
rating by Frank Kulisz
"They are the best! Very helpful"
We responded:
"Thank you for your kind review Frank !"
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Melissa VanOrden

December 31, 2020

5  out of  5
rating by Melissa VanOrden
"Everyone is so nice. Very polite and easy to deal with. They gave me the best deal of all other companies."